News & Events
- ProvidentCRM Helps Ireland’s Local Government Management Agency Manage Customer Support For New Property Tax, 31 July 2012
SugarCRM manages escalations, customer issues and waiver support for new tax Helps Local Government Management Agency (LGMA) cut spending and raise revenue Plans to support second home tax and waste water septic tank charge Other business areas within LGMA to implement SugarCRM later this year with telephony and FixYourStreet customer web site integration - Provident Offer 27×7 Support Premium Package to Global Customers
Provident CRM offers a Premium 24×7 Support offering customers around the clock, in conjuction with Epicom (Texas, USA) and Loaded Tech (Sydney,Austalia). Our Global customer base and the nature of how people work in the Cloud means people expect 24×7 support for their business applications. The 24×7 Support Partnership allows us to deliver the best of breed Support around the clock, from the World’s leading SugarCRM Gold Partners - Provident & SugarCRM at UKLUG 2011
Come along to the UK Lotus User Group where Provident are showcasing the new Lotus Notes plugins and LotusLive integration (23rd $ 24th of May 2011) - Sugar 6 is here - CRM Made Simple
SugarCRM have launched their latest edition Sugar 6 which introduces a fresh look and feel to CRM. Contact us today to take a test drive of the most flexible, Intuitive and Open CRM applications in the market - CRM for the Next Decade - Accelerate Your Business with our CRM Event in Dublin - 25 May 2010
Come and Join SugarCRM co-founder Clint Oram for a morning and discover how SugarCRM is helping over 500,000 users manager their customers, generate more sales, increase leads and Boost productivity.
To attend this event, register now at http://www.crmireland.com - BT partner with ProvidentCRM to deliver SugarCRM solutions to UK market
BT have selected Europe's leading SugarCRM partner to Deliver SugarCRM solutions via it's SaaS team based in Bristol. Provident already service the UK market with customers like the NHS (National Health Service). - SugarCON 2010 - The CRM event of the year
The 2010 SugarCRM Customer & Developer Conference - April 12-14, 2010, San Francisco. Learn about the conversations you should be having with your Customers. - SugarCRM’s - Behind the Smokescreen
SugarCRM's tongue-in-cheek microsite aimed directly at SFDC's customers. - SugarCRM’s “Behind the Smokescreen” Campaign – a Huge Success
SugarCRM's guerrilla campaign parodies Marc Benoiff's book calling it "Behind the Smoke Screen: the untold story of how Salesforce.com still manages to sell 1999 technology 10 years later." - CRM Acceleration Event - London 27 Oct
Accelerate Your Business with SugarCRM - This one-day session provides a look into the future of CRM - Provident to present at SugarCON 2009
Provident is making the journey to Cupertino, in Californian to present at the 2009 SugarCON. - SugarCRM Introduces New Cloud Services and Social Feeds
With the release of SugarCRM 5.2, SugarCRM has extended the webservices framwork to include Cloud Connectors to LinkedIn, Hoovers and Jigsaw - SugarCRM wants to be the Linux of the CRM world
Much of the demand for SugarCRM comes from word of mouth, says Mr Roberts. I do not have to have a big sales force that needs to travel all over the place. Daily downloads average 5,000 per day and recently exceeded 5 million total. - Provident Technology becomes Irelands First TrixBox FtOCC Certified Partner
This is a leap forward in IP telephony for the Irish Market. For the first time Irish Companies can avail of Professional Support on Asterisk based PABX solutions. - Provident Technology & Hosting 365 sign deal to provide SugarCRM On Demand
Another first in the Irish CRM market has been achieved with the partnership between Hosting 365 and Provident technology. For the first time in Europe, SugarCRM will be offered OnDemand in a European data centre. - Provident Buys CRMIreland.com
Provident is delighted to announce that we have completed the purchase of CRMIreland.com - Provident Technology become Certified SugarCRM Trainers
Following-up on a recent intensive training course in London, Provident Technology now offer the only SugarCRM certified training courses in Ireland. - Provident Technology & Hosting 365 sign deal to provide SugarCRM On Demand
Another first in the Irish CRM market has been achieved with the partnership between Hosting 365 and Provident technology. For the first time in Europe, SugarCRM will be offered OnDemand in a European data centre. - Ireland first SugarCRM Silver Partner.
Provident Technology has become Ireland’s first SugarCRM partner to achieve the status of Silver Partner. This accreditation confirms Provident’s commitment and high level of expertise with SugarCRM - Smoothwall Gold Partner status achieved by Provident.
Provident have recently achieved the requirements necessary to be accredited with the Gold Partner status. Having worked with Smoothwall for four years, Provident have become Irelands leading partner for Smoothwall in Ireland.
SugarCRM REST API v10 – Connecting to 6.7.0 on Demand
Posted on Friday May 17, 2013
With the Release of SugarCRM 6.7.0 a new API has been exposed – REST version 10. This is the first step in the massive leap forward from SugarCRM 6 to...
Avoid Changing SugarCRM outlook password with OAuth Login
Posted on Tuesday May 14, 2013
Do you regularly change your SugarCRM password, and don’t want the hassle of having to re-configure the Outlook plugin every time? Following the release of the SugarCRM plugin for Outlook...
SugarCRM and Microsoft SQL Server / FreeTDS with a Linux Webserver
Posted on Wednesday April 24, 2013
This is the first in a series of posts were we will discuss how best to configure SugarCRM in order to achieve best performance with Microsoft SQL Server. Provident CRM...
Major Forecasting Upgrade for SugarCRM with 6.7.0 Release at SugarCON 2013
Posted on Sunday April 14, 2013
Hot off the press at SugarCON 2013, we are excited to blog about the new features including Enhanced forecasting and supercharged import, and RacerX theme as standard.  We have also included...
SugarCRM Patch List 6.5.12
Posted on Sunday April 14, 2013
Just before the big launch of SugarCRM 7.0 at SugarCON 2013, SugarCRM diligently released another patch for the super stable 6.5.x stream.  Below is a list of Feature Enhancements and Fixes, as...
Case Studies
Provident provide support and customisation services to Bothar for their SugarCRM system. SugarCRM is used to manage all donations to Irelands 3rd largest Charity. SugarCRM is a flexible and scalable solution which allowed Bothar to cope with peak Donation time - Christmas every year. To date the system contains over 500,000 donors with over 3 million Donations are tracked within the system. Complex integrations including RealEx Credit Card payments are all handled within SugarCRM, as well as bank reconciliation for Direct Debit Donations SugarCRM is linked to a Trixbox IP PBX also supplied by Provident. Please contact us for further examples of how provident help Government, Enterprise and SME Customers deploy SugarCRM.
