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Case Studies

Bothar Charity SugarCR<
Provident provide support and customisation services to Bothar for their SugarCRM system.  SugarCRM is used to manage all donations to Irelands 3rd largest Charity. SugarCRM is a flexible and scalable solution which allowed Bothar to cope with peak Donation time - Christmas every year. To date the system contains over 500,000 donars with over 3 million Donations are tracked within the system. Complex integrations including RealEx Credit Card payments are all handled within SugarCRM, as well as bank reconciliation for Direct Debit Donations SugarCRM is linked to a Trixbox IP PBX also supplied by Provident.  Please contact us for further examples of how provident help Government, Enterprise and SME Customers deploy SugarCRM.

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Networking
& Complete Systems

Network Infrastructure & Security, Server & Desktop Solutions, Antivirus & AntiSpam, Disaster Recovery, Email Application Servers, Support & Maintenance Services, Virtual Servers & PCs Network & Computer Systems Integration, Installation Services

VoIP
& Telecommunications

Maintenance & Support, Asterix Installation & Support, VoIP enable your existing PBX, Gateways for Microsoft Unified Comms Solutions, Design/Upgrade of WAN/LAN for Voice Services,

Special
Projects

SugarCRM Consultancy, CRM Planning & Implementation, Internet Load Balancing, Avaya screen popping, Call centre Implementations, Project Management, Disaster Recovery Planning

Our customers include:

Davy StockbrokersPets at Home - SugarCRM RetailDigiCel SugarCRM for Mobile OperatorsDigiCelNHS Healthcare SugarCRM