Provident is an IT Service provider that has been supporting business for over 10 years. As all senior Engineers began their careers as managers of IT Departments, we have seen firsthand the issues, expectations and reality of working with external consultants. For these reasons, we strive to analyse and quantify the IT needs of Your business, not only the future requirements, but also areas where efficiencies can be made, and alternative products that carry a lower cost base.
We offer a comprehensive IT solution specifically tailored to meet the needs of ambitious small to medium companies who find the daily management of non-core business activities expensive, time consuming and complicated, which never seem to deliver the promised goals.
With Provident, all your IT related issues become our responsibility. More specifically we will ensure that all your systems are proactively monitored, fully licensed and all for less than what you are currently spending.
We have many different types of Maintenance programs. Reactive, Proactive, On-site, hardware & OS maintenance with the option of off-site support giving you a faster response time as issues arise.
We have a diverse array of experience in delivering complete Server installations. From Microsoft Windows 2008, Microsoft Small Business Server 2011, to IBM Lotus Domino & Linux, we have installed, configured and supported these platforms for our customers.
Google Apps & Microsoft Exchange 2010 are changing how companies use messaging systems. From business continuity, to improved security and unified messaging. Provident can help you evaluate the if Cloud Based OppEx solutions like Google Apps & Office365 or On-Premise CapEx solutions like Microsoft Exchange Server suit your business needs and budget.
IBM® Lotus Notes® software combines with IBM Lotus® Domino® software to help improve user efficiency through intelligent e-mail, calendaring and contact management-all within a modern, easy to use client interface.
Our remote managed services offering provide your company with a remote network administrator, meaning that you will have a single source of contact for all your IT issues. You will also have access to an IT consultant who will assist in developing usage policies and advising on IT issues. Thus removing the burden of administrative IT tasks, leaving your staff to focus on your core business functions.
Personal e-mail and internet abuse by employees can be detrimental to your business in terms of productivity and security. Employees abusing internet access for personal use can eat into company time and decrease overall efficiency in your workplace. We can eliminate this problem by monitoring your email and internet activity to prevent employee abuse. Viruses and spyware will also be prevented as we will be aware of these threats before the reach your desktop.
The threat of viruses, malware and spyware is ever increasing and if ignored could be detrimental to the smooth functioning of your business. With effective firewall implementation, management and using the latest software we can detect, eliminate prevent these threats, providing you with a safer IT environment. The unauthorised installation of software on your systems can lead to your system being infected with spyware and malware. By implementing an effective software restriction policy on your network we can prevent the unauthorised installation of software on your systems.
Backing up your data regularly is vital form the smooth running of your business. Prominent can give you peace of mind by monitoring attempted backups. We also offer a secure off-site backup solution to compliment your on-site data storage, should your company experience a catastrophic event such as fire or flood. Our off-site backup facility is maintained in a secure environment using the highest available encryption.
Large companies such as Microsoft periodically release update patches for their software to eliminate new security threats or improve performance. Not having an effective patch management procedure in place, can lead to a decrease in performance or vulnerability to security threats. We can implement an effective patch management procedure to ensure all devices are updated with the latest patches on an ongoing basis.
Trying to ensure whether all your software is licensed legally can be a headache at the beat of times. The successful efforts of the Business Software Alliance (BSA) mean that companies must ensure that all their software is legal or face potentially disastrous consequences. Provident will conduct an audit to check for software compliancy and ensure that any additional software is correctly licensed.
Having a large nationwide network Simply Mortgages required a partner to manage their entire IT needs. Provident was chosen in 2003 as their preferred service provider. Using proactive maintenance, Provident now manage all aspects of their IT environment including email servers, WAN, VPNs, Local LANs, application servers, Active Directory, Print and File Share Servers, Firewalls and Backups.
Having originally provided and supported a Microsoft Small Business Server environment, a large fire destroyed their offices in 2006. Provident succeeded in performing a full system recovery and rebuild the entire network within 24 hours, including telecoms and internet access at a new location. This allowed Independent Valuations to continue trading with minimal interruption until their original offices had been rebuilt.